Who you book with
Noom Studio Co., Ltd. (Noom Sound Studio), 206/1 Moo 4, Maret Sub-district, Koh Samui District, Surat Thani, Thailand. Email noomsoundstudio@gmail.com.
What we offer
- Open sound sessions on the terrace in Lamai, Wednesday and Sunday evenings, with a limited number of mats.
- Private sound journeys at the studio terrace, or at your villa, hotel or retreat.
- Handpan lessons, including the 3-Day Handpan Journey, and the Handpan Experience for Two.
- The Regulars pass, four sessions for one price.
Dates, times, places and prices for each are on the booking page.
Prices and payment
All prices are in Thai baht and we always charge in baht. The price is the same whether you pay by card or in cash. There is no extra card fee. We are not registered for VAT, so no VAT is added.
You can pay by card online, or pay cash or Thai QR at the session. Card payments are taken by Omise (Opn Payments), a licensed payment provider, in its own secure form. We never see or store your full card number. Your bank may ask you to confirm the payment with a code.
Open sessions: you can book and pay straight away. Private sessions and lessons: you send a request on the booking page, we confirm it with you on WhatsApp, and then you can pay by card with a link we send you, or on the day.
The extra Sunday session at 16:00 only runs when at least 4 guests have joined. Until then you are on the list, we confirm with you on WhatsApp once it is on, and your card is not charged before that.
Cancellation and refunds
- Cancel at least 24 hours before your session: full refund of what you paid, or a free move to another date, as you prefer.
- Cancel less than 24 hours before, or do not come: no refund. You can move to another date free of charge.
- If we have to cancel (for example because of weather or too few guests): we tell you as early as we can and you choose a new date or a full refund.
To cancel or move a booking, message us on WhatsApp or email with your booking reference. Refunds go back to the card you paid with, and we make them by hand. How soon the money shows on your statement depends on your bank. If you paid cash or Thai QR at the session, nothing was charged in advance, so there is nothing to refund.
The Regulars pass
- 2,000 THB for 4 sessions at any of our open sessions.
- The pass is in your name. You can bring one guest to a session, and their mat counts as one of your four.
- It is valid for one year from your first session.
- You collect your printed card at your first session, and one circle is filled for each session.
- Refund: full refund within 7 days of purchase.
- When all four sessions are used, the finished card gives you 10% off our services (sessions and lessons). The discount does not apply to shop products.
Questions
Email or WhatsApp us before you book and we reply within a few hours. How we handle your personal data is in our privacy policy.